Digital occurrence book for security companies
An online OB in place of the paper book at the post. Each incident is timestamped and tied to the guard who logged it and to where they were standing, and the control room sees it as soon as it is sent.
Book a DemoTL;DR — Quick Summary
The Sentry Occurrence Book is an online OB, or electronic occurrence book, that replaces the paper occurrence book at a guard post. Each entry carries the guard’s identity, their recorded position, photographs and witnesses, and the original entry is never changed.
- Attributed to the guard who logged it
- The guard’s own position is recorded automatically
- Photographs and witnesses on the entry
- Later information is added alongside the original
- What is a digital occurrence book?
- The occurrence book kept on a handset instead of on paper, also called an online OB. Each entry records the time, the guard who made it and where they were standing.
- How is it different from a paper OB?
- A paper book shows what was written, but not when it was written or by whom. A digital entry is timed when it is saved, carries the name of the guard who logged it, and reaches the control room as soon as it is sent.
- Can an entry be changed afterwards?
- No. Later information goes in with Add info, as a note or photographs with their own time, and the original stays exactly as it was logged.
- Does it work without signal?
- Yes. Entries are saved on the handset and sent when signal returns, with the time they were logged. Anything urgent should still go over the radio.
- Can guards attach photographs?
- Yes, and witness details too. More photographs can be added later without touching the original entry.
How it works
Attributed to a guard
The guard identifies themselves the same way they do at Roll-Call before logging anything, so every incident carries the name of the person who recorded it.
Severity decides who is alerted
The guard sets a severity, and it drives whether the control room is alerted. It cannot be changed after the entry is submitted.
Two locations, kept apart on purpose
The guard’s own position is recorded automatically and cannot be edited. That is the record that they were there. Where the incident happened is recorded separately and is optional, so a guard can report a fence breach from the guardhouse without it being mistaken for where they stood.
Photographs and witnesses
Both are optional, and both make an incident much easier to act on. Guards are prompted to photograph what they are describing before it changes.
A status everyone can read
Each incident gets a reference number and a status that the control room moves along. The status updates on the handset too, and each one has its own icon and name, so it can be read without relying on colour.
Nothing is overwritten
Guards add later information with Add info: a note or more photographs, each with its own time. The original entry stays exactly as it was logged, which matters when a claim or a dispute comes up months later.
Shift reminders
If the company switches them on, the handset prompts the guard at intervals to log an occurrence, even with no signal. A routine all-quiet entry is itself a record that the post was attended.
Questions
Frequently Asked Questions
Common questions about Sentry Occurrence Book, answered for security operators and site supervisors.
See it with your own sites
Book a demo and we will walk through the Occurrence Book module with your own sites and shift patterns.
Schedule a DemoOther Sentry modules
The rest of Sentry, on the handset at the post and in the office